Returns & Exchanges Policy
Returns & Exchanges
We want you to love your jewelry. If you are not completely satisfied with your purchase, we accept returns within 30 days of delivery.
Return Conditions
To be eligible for a return:
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Items must be unworn and in original condition
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Items must be returned with original packaging
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Returns must be initiated within 14 days of delivery
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
For your protection, we recommend using a trackable shipping service when returning items.
Refunds
Once your return is received and inspected, we will notify you and process your refund to the original payment method. Please allow 3–5 business days for the refund to appear depending on your bank or card provider.
One-of-a-Kind Gemstones
Because many of our gemstones and jewelry pieces are one-of-a-kind, certain items may be eligible for store credit instead of a refund.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 3 days of delivery so we can resolve the issue quickly.
Start a Return
To start a return, please contact us at: